Nobody has Better Warranties®
Our warranties take the guesswork out of carpeting your home with an easy-to-understand warranty system. For more details about Carpet One warranties on various types of flooring please visit us and talk with a sales associate.
"The staff of the Healthy Families thanks you for your generosity in donating flooring for our new emergency shelter, Hope House."
"We depend on the support of the community and deeply appreciate your willingness to our call for help. Thank you."
- Becca Korby
DV/SA Program Manager
5 Levels of Protection
Each level of protection offers a different time period on the various types of protection that we offer. Titanium is out top-of-the-line offering, with unbeatable warranty protection for your new flooring.
- Titanium
- Platinum
- Gold
- Silver
- Bronze
Types of Protection
Within each level of protection we offer several types of protection.
- Limited Wear Warranty - McCrorie's warrants that with proper care and maintenance the pile of your new carpet will not wear by more than 10% by weight from normal foot traffic for the term of the warranty. If your carpet suffers excessive wear during the warranty period, we'll replace the affected area.
- No Questions Asked Replacement Warranty - If at any time during the term of your warranty you wish to change the style or color of your new carpet, we'll replace it with another style or color of equal value. Warranty periods vary from 15 to 90 days.
- Limited Stain Warranty - Most carpets have been specially treated to resist stains. Stain resistance means that ability of the carpet pile to resist permanent stains. Should your carpet not perform according to this Limited Stain Warranty the affected area will be repaired or replaced.
- Limited Texture Retention - Texture retention is defined as the ability of the carpet tufts to retain their visible shape as measured by the degree of bursting, opening or untwisting of the tufts at the surface of the carpet. Should loss of texture retention occur during the covered period, those affected areas will be replaced.
- Limited Installation Warranty - McCrorie guarantees the quality of installation to be professional and in keeping with the standards of the carpet industry. Should installation service attributable to the original installation be required during the life of your carpet, we'll provide that service at no cost to you.
For specific details about Carpet One warranties on various types of flooring please visit us and talk with a sales associate.
